Level 3, 124 South Terrace,
Adelaide, South Australia, 5000
8am – 6pm, Monday – Friday
(excluding public holidays)
Avinet has a dedicated helpdesk team that provides first-class customer service from enquiry to resolution. All Helpdesk services such as phone support and email support are included in your annual licence fee.
The Helpdesk is available between 8am and 6pm (Australian CST) from Monday to Friday. For critical enquiries, the Helpdesk service provides an after-hours voicemail service that is monitored by support staff outside of these hours.
For urgent matters:
One of our helpdesk staff members will endeavour to respond as soon as they can. Alternatively, you can email your query to help@avinet.com.au
*Please note that Weekends, Public Holidays & After Hours – Email & Emergency calls only.