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Customer enquiry

We provide 24/7 support to all our customers. For questions regarding services or troubleshooting, chat to us today!

Level 3, 124 South Terrace,
Adelaide, South Australia, 5000

Customer Support Email
Business Hours

8am – 6pm, Monday – Friday
(excluding public holidays)

Unlimited Helpdesk Support

Air Maestro has a dedicated helpdesk team that provides first-class customer service from enquiry to resolution. All Helpdesk services such as phone support and email support are included in your annual licence fee. You can reach us at

The Helpdesk is available between 8am and 6pm (Australian CST) from Monday to Friday. For critical enquiries, the Helpdesk service provides an after-hours voicemail service that is monitored by support staff outside of these hours. For full instructions on how to use this service, please see below.

After Hours & International Calls

For urgent matters:

  1. Call the helpdesk on +61 1800 461 776
  2. Select option 1
  3. Leave a Voicemail

One of our helpdesk staff members will endeavour to respond as soon as they can. Alternatively, you can email your query to *Please note that Weekends, Public Holidays & After Hours – Email & Emergency calls only.